Digital Marketing FAQ.
Questions about website design, website redesign, SEO, digital marketing, pricing or what happens after your website launches? Here’s what you need to know about working with Shadow Media Group.
Digital Marketing Doesn’t Need to Be a Mystery.
Website design, SEO and digital marketing can get complicated quickly. Our approach is much simpler: build a strong website, help people find it and keep improving what matters.
Below are answers to common questions about websites, search visibility, marketing and working with Shadow Media Group.
Don’t Know Which Service You Need?
You don’t need to figure everything out before contacting us.
Start with a Free Website Audit and we’ll look at important website and SEO fundamentals before deciding what makes sense.
Website Design & Redesign
Questions about building, redesigning and maintaining a professional business website.
How long does it take to build a website?
Most standard websites can be completed in approximately one to two weeks, depending on the size of the project, content availability and how quickly feedback is provided.
Do you build websites for businesses outside Florida?
Yes. Shadow Media Group serves businesses and organizations nationwide. We’re based in Santa Rosa Beach, Florida, but our website design services and digital marketing services are available throughout the United States.
Can you redesign my existing website?
Absolutely. An existing website can often be improved without throwing away everything that already works. We can evaluate the current site and determine whether targeted improvements or a more complete website redesign makes the most sense.
Do you provide website hosting?
Yes. Hosting is included with our ongoing website plans. This allows us to maintain the website and provide ongoing support rather than simply launching the site and walking away.
Are your websites mobile friendly?
Yes. Our websites are designed to work across desktop, tablet and mobile devices. Mobile usability is an important part of both good website design and modern SEO.
What if I already have a domain name?
That’s no problem. You can keep your existing domain and we can connect it to your new website. We can also help with domain or DNS configuration when necessary.
SEO & Google Search
SEO is a long-term process designed to improve the ability of relevant customers to discover your website through search.
How long does SEO take to work?
SEO is not an overnight process. Improvements commonly take several months, depending on competition, website history, search demand and the amount of work required. We focus on sustainable improvements rather than promising instant rankings.
What do your SEO services include?
Our SEO services can include keyword and key phrase targeting, on-page optimization, content improvements, technical SEO and ongoing refinement based on search performance and user behavior.
Do you offer local SEO?
Yes. Our Local SEO services are designed for businesses that want to improve visibility in their local market and reach customers searching for nearby products and services.
Can you guarantee a #1 Google ranking?
No. A reputable SEO company cannot guarantee a specific Google ranking. Search results are influenced by competition, algorithms, search intent and many other factors. Our goal is to build stronger organic visibility and create more opportunities for your business to be found.
Can you perform SEO on my existing website?
Yes. We can optimize an existing website without requiring you to build a new one. A free website audit can help identify technical, content and SEO opportunities before deciding what work makes sense.
Can SEO and Google Ads work together?
Yes. Organic SEO and paid search can complement one another. Our Google Ads services can help businesses reach people actively searching while longer-term SEO work builds organic visibility.
Digital Marketing Services
Your website is the foundation, but it can work alongside multiple channels to help customers discover your business.
What is included in digital marketing?
Digital marketing can include website design, SEO, Google Ads, social media, content marketing and other online strategies. Our digital marketing services are built around the specific needs and goals of each business.
Do you manage social media?
Yes. We offer social media marketing as part of our broader digital marketing services. Social media can support visibility, customer engagement and content distribution.
Do you provide content marketing?
Yes. Our content marketing services can help businesses create useful website content that supports search visibility, educates customers and strengthens their online presence.
Can you manage Google Ads?
Yes. We can help businesses create and manage Google Ads campaigns designed to reach people actively searching for relevant products and services.
Plans, Payments & Ongoing Support
Here’s how our ongoing website and digital marketing plans work.
Do you require a long-term contract?
No. Our plans are month-to-month and can be canceled at any time. Service continues through the end of the paid billing period.
What happens if I cancel my plan?
Your website and associated hosting services remain active through the end of the paid billing period. After that period ends, the website will be taken offline unless a separate arrangement is made with Shadow Media Group.
What happens if my monthly payment is not maintained?
Monthly payments keep your website hosting and associated services active. If payments are not maintained, services may be discontinued and the website will be taken offline at the end of the applicable paid billing period.
What are your current plans?
We offer Website Only, Website & SEO, and Maximum Impact plans. Current pricing and what’s included can be found on our Digital Marketing Plans page.
Can I start with a website and add SEO later?
Yes. You can start with a website and expand your services as your business grows. SEO, local SEO, content and other digital marketing services can be added when they’re appropriate.
How do I get started?
You can review our plans, request a free website audit, or contact us to discuss what your business needs.
Start With the Website You Have Today.
You don’t need to know which combination of website design, SEO and marketing services is right before contacting us. A website audit gives us a practical place to begin.
Look at the Foundation
We’ll look at design, usability, structure and important fundamentals of your current website.
Look at Visibility
We’ll identify search and SEO opportunities that may help more relevant people discover the business.
Determine What Comes Next
We’ll help identify the improvements or services that make the most sense as a next step.
Want Answers About Your Website Specifically?
A general FAQ can only go so far. Start with a free website audit and we’ll look at the website you’re actually working with.
Talk to Shadow Media Group.
We’re happy to talk through your website, SEO or digital marketing needs. If you’d rather see where your website stands first, start with the free audit.